Almaty, Kazakhstan – Total pension savings as of September 1, 2016 were about KZT 6.41 tln.  Number of depositors’/recipients’ individual pension accounts (IPA) under all types of contracts was 10.10 mn accounts, including those generated from compulsory pension contributions – 9.65 mn. Number of depositor IPAs from compulsory professional pension contributions was 408 100 accounts, while from voluntary pension contributions – 38 949 accounts. 

It is a reminder that as of August 1 this year, number of IPAs under all types of contracts has exceeded 10.15 mn accounts. Reduction in the number of contracts in the past month by 50 thousand accounts was due to the implementation of program on processing of technical accounts. In other words, the number of accounts not supported by contracts opened automatically from 1998 to 2003 at the launch of funded system decreased. Since the UAPF foundation to present day, reduction in the number of technical accounts is one of the strategic objectives of the Fund. At the time, the number of technical accounts is about 498.6 accounts, whereas at the time of the merger of all assets into UAPF there were more than 700 thousand accounts. The Fund is taking measures on an ongoing basis on unification of pension savings on the accounts with depositors’ faithful accounts if they have the technical accounts. 

Net investment income as of September 2016 was KZT 393.26 bn. A return on UAPF depositors’ pension assets since the beginning of the year was 6.6% with inflation at 6.2%, which is 1.2% more than the rate of inflation for the same period (5.4%). 

Since the start of the year total pension payments and transfers paid/made by UAPF has reached KZT 118.54 bn, including transfers to insurance companies of KZT 12.51 bn. 

Any depositor / recipient can get information on status pension savings on their IPSs to any date in any of the 233 UAPF personal service centers, by post, by e-mail, on website: www.enpf.kz (E-statement section) or via mobile application. About 2.4 mn depositors chose electronic way of communication, 2.2 millions of whom have the opportunity to monitor their IPAs on the Fund corporate website or via UAPF mobile application for smartphones and tablets running on various operating systems. As of September 1, 2016 total number of mobile app downloads has made 311 800 downloads. 

Since the launch in February 2015 of the service: Provision of information about status of UAPF depositor’s/recipient’s pension savings (with regard for investment income) as of September 1, 2016 over 323 thousand IPA statements were issued via E-government portal. 

Depositors / recipients can also obtain advice on all matters of interest remotely, without having to visit the UAPF personal service centers: via phone, social networks, feedback/contact form and at online chat on the Fund corporate website. Year to date a total of 90 037 inquiries, 86.5% of which were calls to the call center were received by the Fund through these channels. To improve services UAPF launched a short call number for depositors / recipients to access a call center. The calls are free and available from any telephone numbers of any Kazakhstan mobile operator or landline phones.